Last updated: 1st January 2026
By accessing and using the website of softescore Ltd ("softescore", "we", "our", or "us") and engaging our services, you accept and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and softescore Ltd, a company incorporated in Ireland with registration number 842619. If you do not agree to these terms, please do not use our website or services.
softescore provides professional operations consulting services including but not limited to process optimisation, performance management, organisational design, quality assurance, digital transformation, and strategic planning. Our services are delivered through various engagement models including project-based consulting, ongoing retainer arrangements, and dedicated team assignments. Specific service details, deliverables, timelines, and fees are outlined in separate service agreements or proposals.
When using our website and services, you agree to:
Specific consulting engagements are governed by separate service agreements or statements of work that supplement these Terms of Service. In the event of any conflict between these general terms and a specific service agreement, the service agreement shall prevail. Service agreements will specify project scope, deliverables, timelines, fees, payment terms, and other engagement-specific conditions.
Fees for consulting services are specified in individual service agreements. Unless otherwise agreed, invoices are payable within 30 days of the invoice date. Late payments may incur interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower. softescore reserves the right to suspend services for accounts that are overdue by more than 60 days.
All content on the softescore website, including text, graphics, logos, images, software, and other materials, is the property of softescore or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of our content without express written permission. Any methodologies, frameworks, or tools developed by softescore remain our intellectual property. Client-specific deliverables and recommendations become the property of the client upon full payment, whilst softescore retains the right to use general knowledge and experience gained during engagements.
softescore acknowledges that during the course of providing services, we may have access to confidential and proprietary information belonging to clients. We commit to maintaining strict confidentiality of such information and will not disclose it to third parties without prior written consent, except as required by law. Clients similarly agree to maintain confidentiality regarding softescore's proprietary methodologies, business practices, and any confidential information shared during engagements.
To the fullest extent permitted by law, softescore's total liability for any claims arising from or related to our services shall not exceed the total fees paid by the client for the specific engagement giving rise to the claim. In no event shall softescore be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages. This limitation applies regardless of the legal theory upon which the claim is based.
softescore will perform all services with professional competence and in accordance with generally accepted practices in the operations consulting industry. However, we do not guarantee specific outcomes or results from our consulting services. Business success depends on numerous factors beyond our control, including market conditions, management execution, and external economic factors.
These Terms of Service are governed by and construed in accordance with the laws of Ireland. Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the courts of Ireland. The parties agree that any legal proceedings shall be conducted in English and that the courts of Dublin, Ireland shall have exclusive jurisdiction over any disputes.
softescore shall not be liable for any failure or delay in performance of our obligations under these terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, government actions, or pandemic-related restrictions.
Either party may terminate ongoing consulting arrangements with reasonable notice as specified in the relevant service agreement. softescore reserves the right to terminate access to our website or services immediately if you violate these terms or engage in conduct that we reasonably believe is harmful to our business or other users. Upon termination, you must cease using our services and return or destroy any confidential information in your possession. Provisions regarding confidentiality, intellectual property, limitation of liability, and governing law shall survive termination.
The information on our website is provided for general informational purposes only and does not constitute professional advice. Whilst we strive to keep the information accurate and up-to-date, we make no representations or warranties of any kind regarding the completeness, accuracy, reliability, or availability of the website or its content. Any reliance on such information is strictly at your own risk.
Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated by reference into these terms. By using our services, you consent to the collection and use of information as described in our Privacy Policy.
softescore reserves the right to modify these Terms of Service at any time. We will notify users of material changes by posting the updated terms on our website and updating the "last updated" date. Your continued use of our services after such modifications constitutes acceptance of the revised terms. We recommend reviewing these terms periodically to stay informed of any updates.
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely approximates the intent of the original provision.
These Terms of Service, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and softescore regarding the use of our website and services, superseding any prior agreements or understandings, whether written or oral.
If you have any questions about these Terms of Service, please contact us:
softescore Ltd
Henry Street 9, Waterford, X08 7426, Ireland
Email: legal@softescore.world
Telephone: +353 51 646 2015